Celebrating 125 Years

2020 ASHRAE Winter Conference FAQ Information

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Below you'll find information about the 2020 ASHRAE Winter Conference based on many frequently asked questions. For additional details about the conference, please visit ashrae.org/orlando.

  • Venues

    Hilton Orlando

    6001 Destination Parkway, Orlando, FL 32819

    The Hilton Orlando has meeting space on two floors: Lobby (L) and Lower Lobby (LL). To access the Lower Lobby (LL) use the escalator or elevators past the Lake Rooms.

    Orange County Convention Center (OCCC)

    9800 International Drive, Orlando, FL 32819

    The Hilton is connected to the Orange County Convention Center, West Concourse via several sky walks. The Walkway to the OCCC is on the Lobby (L) level past the Lake meeting rooms and near the escalators down to the Lower Lobby (LL).

    Plan for a 20-minute walk from the Hilton to the OCCC-West Concourse.

    Take the Walkway from the Hilton to the OCCC, go through the North/South Building and continue following the signs to the West Concourse. Once inside the OCCC-West take the escalators or elevators up to level 3 to access ALI Courses, Technical Sessions and the Certification Exams.

  • General Information

    How to Contact an ASHRAE Staff Member

    Staff schedules are posted in the ASHRAE HQ room, Key Largo A, LL.

    Wireless Internet

    Wireless internet will be available in all meeting rooms at the Hilton. Due to the number of users, please limit usage to functions that do not use excessive bandwidth such as Facebook, YouTube, streaming videos, etc.

    Network: ASHRAE
    Password: ASHRAE125

    *Password is case-sensitive

    Conference attendees who booked their hotel room within the official ASHRAE room block at the Hilton will also receive complimentary guest room internet. The front desk will provide user name and password when attendees check-in.

    Free WiFi is available in the common areas and lobbies of the Orange County Convention Center. Choose the network named “OCCC Free Wifi”.

    Mothers' Room

    ASHRAE is pleased to offer a private room to nursing mothers in both locations. Please visit the Registration Desk in Florida 4 to inquire about access.

    Family Services

    The Hilton recommends the following company for child care services while in Orlando:

    Kids Nite Out
    407-828-0920 or 800-696-8105

    Kids Nite Out offers:

    • In-Room Babysitter Services
    • Equipment Rental (car seats, strollers, cribs, pack n’ plays)
    • Professional caregivers provide age-appropriate toys, activities, books, games, and arts & crafts
    • “Mother/Father’s Helper” services if you need an extra hand

    Advance reservations required.

    ASHRAE makes no representation as to the quality or suitability of the child care options available. ASHRAE has done no investigation or inquiry into these options and accordingly assumes no liability for these services. All participants considering these facilities should perform their own investigation into the quality, suitability or desirability of these child care facilities.

    What to Wear

    Business casual attire is appropriate for meetings and social events.

    Lost and Found

    Items found during the conference should be turned into the staff in the ASHRAE headquarters room, Key Largo A, LL or Hilton's Security team. They can be contacted at extensions 8517, 8518 or 8519. Items at the OCCC-West can be turned into the AHR Expo Show Office, W224 A_D or OCCC Building Security, 407-685-9828.


    Meals are not included in your conference registration; however, we know that sometimes you have limited time to grab a quick meal between meetings and technical sessions. Here are few meal options at the Hilton:

    Scratch Market
    24 hours
    Serves coffee, pastries, snacks, beverages, pizzas, sandwiches, sides and salads located on the lobby level near the Lake meeting rooms.

    The Bistro
    Daily, 6:30 a.m. – 2:30 p.m.
    Casual dining for breakfast and lunch.
    Located on the Lower Lobby Level near the Pool. The Bistro is accessible using the Guest Room elevators or the grand stair case in the lobby near the front desk. The Bistro is NOT accessible from the meeting rooms on the Lower Lobby.

    David's Club Bar & Grill
    Daily, 4:00 p.m. – 1:00 a.m.
    Sports bar specializing in burgers and bourbon. Located on the lobby level near the Lobby Bar and Scratch Market.

    Spencer's for Steaks & Chops
    Tuesdays – Saturdays, 5:30 p.m. – 10:00 p.m.
    Serves dinner only. Sophisticated and approachable, this contemporary steakhouse redefines the classic steakhouse with intelligent preparations and modern twists.

    Lobby Bar
    Daily, 3:00 p.m. – 11:00 p.m.
    Handcrafted cocktails and a small-bite menu available.

    Tropics Pool Bar And Grill
    Grill: 11:00 a.m. – 7:00 p.m.
    Bar: 11:00 a.m. – 9:00 p.m.
    Classic bar food and cocktails.

    Things to Do in Orlando

    Stop by the Host Committee desk outside of Florida 4 on the Lower Lobby level outside of ASHRAE Registration and Bookstore. The Orlando host committee will provide “Things to Do” recommendations as well as local restaurants.

  • Transportation & Parking


    Parking at the Hilton is $24 per day for self-parking and $32 for valet.

    Tour Transportation

    All tours depart from the Group Transportation Area located outside of Scratch Market on the Lobby level of the Hilton. Please arrive at least 10 minutes before the tour is scheduled to depart.

  • In Case of Emergency

    Closest Hospital

    The closest hospital is Dr. Phillips Hospital, 9400 Turkey Lake Rd. (4 mi), 407-351-8500.

    Local Police Department

    The closest police station is Orlando PD West Patrol. It's located across the street, 321-235-5300.

    Local Fire Department

    The closest fire station is Orlando FD Station 57. It's located across the street, 407-836-9000.

    Safety Tips

    Street Safety
    The streets of any city at any time can be unsafe. When you leave your hotel to go out during the day or the evening, make sure you take off your badge. Wearing a badge is an advertisement that you are a visitor to the city and that you are probably unfamiliar with your location.

    Walk “smart” when you leave the convention site —know your destination and the best way to reach it. Walk along lighted sidewalks at night and don’t walk alone. Trust your instincts—if you’re uncomfortable with a situation, get out of it.

    Hotel Safety
    Don’t answer the door in a hotel room without verifying who it is. If a person claims to be an employee, call the front desk and ask if a staff person is supposed to have access to your room and for what purpose. Use the hotel safe-deposit box. When you’re in your hotel room, use all of the locking devices provided. Don’t reveal your room number or discuss plans for leaving the hotel within earshot of strangers.

  • Technical Program Information

    Badge Scanning

    Badges must be worn for admission to the technical program. Room monitors will scan badges at the door. The scanning process will provide you with a summary of all sessions attended at the conclusion of the conference and will be emailed to you. Please keep track of the sessions that you attend at the conference. If you do not desire to have a summary of the sessions you do not need to be scanned.

    Session Evaluations

    Response cards are distributed to audience members that comment during Technical Paper sessions. Please complete the question/comment card and return it to a monitor. Questions are given to the author for reply and published with the Technical Paper in ASHRAE Transactions. Please access the ASHRAE 365 app to complete the technical program speaker and session evaluations.


    All of the sessions presented in the technical program are approved for professional development hours (PDHs), including State of Florida PDHs. In addition, some sessions are approved for the State of New York PDHs and AIA Learning Units. Those programs are indicated with a symbol. Others are approved for LEED AP credits and are indicated with a symbol. Certain sessions may be acceptable for ASHRAE certification renewal. Send questions to certification@ashrae.org. In order to report your attendance at the session, PDH and AIA sign-in sheets in the session room. Sessions are approved for 1, 1.5 or 2 PDHs depending on the length of the session.

    Conference Papers

    During the Annual and Winter Conferences, papers presented in the technical and conference paper sessions can be purchased in the ASHRAE Bookstore onsite, as individual hard copies or a collection of downloadable PDFs. After the conference, all papers can be purchased in the ASHRAE Bookstore online (ashrae.org/bookstore). Final technical papers are published with discussion in ASHRAE Transactions. Papers are not available for seminars, forums, panels, workshops or debates. All papers published between the years 1980–1997 may be searched online in the Abstract Archive Center. Access to the Abstract Archives is a member benefit. For ordering information, contact ASHRAE Customer Service at 1-800-527-4723 or cservice@ashrae.org.

    Virtual Conference

    Don’t miss the state-of-the-art concepts and latest design techniques presented in the Society’s technical program available through the virtual conference. The Orlando Virtual Conference allows you to view presentations and to interact with an online audience through a discussion board. All registered conference attendees will receive an email notification when sessions are available for viewing. To access the Orlando Virtual Conference go to www.ashrae.org/orlandovirtual.

    Virtual Conference registration includes:

    • Synced audio and PowerPoint presentations from all, conference paper sessions, seminars, technical paper sessions and workshops.
    • Ability to post comments and rate presentations.
    • Print presentation slides in notes format

    Presentations are available online for 18 months with the ability to post questions or answers for selected sessions through Wednesday, February 19.

    A full slate of technical programs will be posted daily beginning Monday, February 3 through Thursday, February 6, of the sessions that were presented the previous day.

    Access to the Orlando Virtual Conference is free with your conference registration. To register for the Virtual Conference only, register online at www.ashrae.org/orlando ($179 ASHRAE member; $249 non-member).

  • Publications

    Check out the Bookstores

    ASHRAE Bookstores will be located in the Florida 4, LL, Hilton Orlando. More than 300 books, conference papers and other recent publications will be available for purchase. Browse some of our bestsellers and new releases at www.techstreet.com/ashrae.

  • Registration


    Florida 4, LL, Hilton Orlando

    Friday, January 31: 10:00 a.m. – 5:00 p.m.
    Saturday, February 1: 7:15 a.m. – 6:00 p.m.
    Sunday, February 2: 7:00 a.m. – 5:00 p.m.
    Monday, February 3: 7:00 a.m. – 5:00 p.m.
    Tuesday, February 4: 7:30 a.m. – 4:30 p.m.
    Wednesday, February 5: 7:30 a.m. – 11:00 a.m.*

    *Bookstore closes at 1:00 p.m.

  • ASHRAE Headquarters Room

    ASHRAE Headquarters Room

    Key Largo A, Lower Level, Hilton

    The ASHRAE Headquarters room offers members complimentary copying and access to printers for laptop computers.

    Friday, January 31: 12:00 p.m. – 5:00 p.m.
    Saturday, February 1: 8:00 a.m. – 5:00 p.m.
    Sunday, February 2: 8:00 a.m. – 5:00 p.m..
    Monday, February 3: 8:00 a.m. – 5:00 p.m.
    Tuesday, February 4: 8:00 a.m. – 5:00 p.m.
    Wednesday, February 5: 8:00 a.m. – 1:00 p.m.

  • ASHRAE Member Lounge

    ASHRAE Member Lounge

    Saturday: Orlando VI*, Lobby Level, Hilton
    Sunday–Wednesday: Orange D, Lobby Level, Hilton

    The Members Lounge is open to all registered attendees. The location will be in Orlando VI on Saturday only and then move to Orange D starting on Sunday – Wednesday.

    *Saturday, February 1: 7:30 a.m. – 3:00 p.m.
    Sunday, February 2: 7:30 a.m. – 4:00 p.m.
    Monday, February 3: 7:30 a.m. – 4:00 p.m.
    Tuesday, February 4: 7:30 a.m. – 4:00 p.m.
    Wednesday, February 5: 7:30 a.m. – 1:00 p.m.

  • ASHRAE Companion Lounge

    ASHRAE Companion Lounge

    Lobby Bar, Lobby Level, Hilton

    The lounge is open to all registered companions.

    Saturday, February 1: 7:30 a.m. – 3:00 p.m.
    Sunday, February 2: 7:30 a.m. – 3:00 p.m.
    Monday, February 3: 7:30 a.m. – 3:00 p.m.
    Tuesday, February 4: 7:30 a.m. – 3:00 p.m.
    Wednesday, February 5: 7:30 a.m. – 1:00 p.m.

  • TC Collaboration Area

    TC Collaboration Area

    Orange D, Lobby Level, Hilton

    NEW! The TC Collaboration Area is a new space designed to provide an informal and collaborative meeting space for TC subcommittee meetings or other small meetings throughout the conference.

    Sunday, February 2: 7:30 a.m. – 4:00 p.m.
    Monday, February 3: 7:30 a.m. – 4:00 p.m.
    Tuesday, February 4: 7:30 a.m. – 4:00 p.m.
    Wednesday, February 5: 7:30 a.m. – 1:00 p.m.

  • ASHRAE Speaker's Lounge

    ASHRAE Speaker's Lounge

    Orlando IV, Lower Level, Hilton

    Saturday, February 1: 1:00 p.m. – 3:00 p.m.
    Sunday, February 2: 7:00 a.m. – 5:00 p.m.
    Monday, February 3: 7:00 a.m. – 12:15 p.m. and 1:30 – 5:00 p.m.
    Tuesday, February 4: 7:00 a.m. – 5:00 p.m.
    Wednesday, February 5: 7:00 a.m. – 1:00 p.m.

  • AHR Expo

    AHR Expo

    See new products from 2,100+ Exhibitors
    Orange County Convention Center (OCCC) West Concourse
    9800 International Dr, Orlando, FL 32819
    ASHRAE Booth: 3201

    If you have registered for the ASHRAE Winter Conference, your conference badge is your admission into the exposition.

    If you are attending the exposition only and you did not register in advance, the fee for admission is $30.00 and can be paid at OCCC-West. Registration for the AHR Expo will be open starting on Sunday, February 2 from 12:00 p.m. – 3:00 p.m.

    Show Hours:
    Monday, February 3: 10:00 a.m. – 6:00 p.m. (Registration opens at 8:00 a.m.)
    Tuesday, February 4: 10:00 a.m. – 6:00 p.m. (Registration opens at 9:00 a.m.)
    Wednesday, February 5: 10:00 a.m. – 4:00 p.m. (Registration opens at 9:00 a.m.)

    You must be 18 years or older to be admitted to the show floor. Students ages 16 and 17 will be admitted on Show days but only if accompanied by an adult.

    If you are staying at one of the AHR Expo Official Show hotels, free shuttle bus services will operate between official show hotels (or points nearby) on Show days (Monday – Wednesday). Be sure to check the schedule posted in your hotel lobby to confirm the times and exact pick-up location.

    AHR Expo Shuttle Bus Hours of Operation:
    Monday, February 3: 7:00 a.m. – 11:00 a.m. and 3:30 p.m. – 7:00 p.m.
    Tuesday, February 4: 8:00 a.m. – 11:00 a.m. and 3:30 p.m. – 7:00 p.m.
    Wednesday, February 5: 8:00 a.m. – 11:00 a.m. and 2:00 p.m. – 6:00 p.m.

    The Hilton Orlando is connected to OCCC-West through a series of covered walkways. Plan for a 20-minute walk from the Hilton to OCCC-West. Therefore, there will NOT be a shuttle from the Hilton Orlando to the OCCC-West.

    For more information on the AHR Expo, visit www.ahrexpo.com.

  • Conference Policies

    Company-Sponsored Hospitality Suite Policy

    Hospitality suite hours must not conflict with ASHRAE meetings or social functions. Product displays, literature handouts, posting of signs in hotel lobbies or hallways, and commercial advertising or recruiting are not allowed in the Hilton.

    Sale of Merchandise Policy

    Sale of merchandise, or the solicitation to sell merchandise, of any type at the Annual and Winter Conferences will only be permitted by prior approval of the Conferences and Expositions Committee and any surplus will go to the Society.

    Signs/Displays of Affiliate Meeting Information

    Signs and information concerning affiliate or related organizations must be approved by the Society prior to display. No signs are to be attached to walls, and all signs must be professionally printed.

    Photo Release

    Photographs will be taken at the ASHRAE Winter Conference. By registering for this conference, you agree to allow ASHRAE to use your photo in any ASHRAE-related publications or website.

    Video Recording Policy

    ASHRAE regards the materials presented at these sessions to be the unique work of ASHRAE and exercises control over the dissemination and/or use of such products in the future. Accordingly, videotaping and recording of this program are not allowed without ASHRAE’s prior written consent.