Cancellation Policy: Registration fees will be refunded in full if cancellation is received by ASHRAE Learning Institute at least 30 days prior to the training date. Cancellations received 15-29 days prior to the training date are subject to a $25 cancellation fee. Registrants who do not attend the training or who cancel less than 15 days prior to the training date are liable for the entire registration fee. A substitute registrant may be enrolled at any time by contacting globaltrainingcenter@ashrae.org. Member/Non-Member rates will apply to the substitute registrant.