ASHRAE Enhances Membership Renewal Process
By Douglas D. Fick, Membership Promotion Committee chair
Based on feedback from members, ASHRAE has listened and enhanced the online membership renewal process to ensure a more intuitive experience. The simplified process provides a personalized, custom experience based on the user’s membership grade.
Personal information is displayed in a new format utilizing accordion type folders that can be expanded with a mouse click, as opposed to requiring the user to navigate to a new screen. The renewal options presented on the Society dues page are based upon the user’s membership grade instead of a drop down menu requiring the member to decipher the different options available to them. Chapter dues payments now have their own screen and include the ability to transfer to a different chapter, if necessary.
The next step in the project is to overhaul the process to join ASHRAE to mimic the newly designed renewal process. As always, ASHRAE wants to hear from you! If you have any questions or concerns, please send them to firstname.lastname@example.org.