ASHRAE, founded in 1894, is a global society advancing human well-being through sustainable technology for the built environment. The Society and its more than 50,000 members worldwide focus on building systems, energy efficiency, indoor air quality, refrigeration and sustainability. Through research, standards writing, publishing, certification and continuing education, ASHRAE shapes tomorrow's built environment today.
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Junior Business Analyst/Systems Analyst
ASHRAE, founded in 1894, is a global society advancing human well-being through sustainable technology for the built environment. The Society and its members focus on building systems, energy efficiency, indoor air quality, refrigeration, and sustainability within the industry. Through research, standards writing, publishing, and continuing education, ASHRAE shapes tomorrow’s environment today. ASHRAE was formed as the American Society of Heating, Refrigerating, and Air-Conditioning Engineers by the merger in 1959 of the American Society of Heating and Air-Conditioning Engineers (ASHAE), founded in 1894, and the American Society of Refrigerating Engineers (ASRE), founded in 1904.
Junior Business Analyst/Systems Analyst
ASHRAE has an immediate opening for a Junior Business Analyst/Systems Analyst. This person will help to investigate and troubleshoot issues in ASHRAE’s Association Management Software (“NetForum”), test NetForum upgrades, and provide support to ensure quality control of data in NetForum.
Duties/Responsibilities:
- Coordinates with users to identify system problems; assesses the severity of the issues and prioritizes responses as appropriate.
- Performs system tests and collaborates with programmers to resolve issues and errors.
- Works with users to identify system requirements; supports the development of processing procedures and systems modifications to meet these specifications.
- Use current knowledge to identify and recommend updates to the procedures in NetForum.
- Support the drafting of informational materials and graphics to explain systems to users.
- Support product and meeting setup.
- Data entry (Refunds, Membership, Orders, Fundraising, Payments, Registrations, Publications, etc.)
- Quality control review of data entered with source documents to detect errors
- Proactively locate and correct data caused by system inadequacy using Microsoft Access or report them to the manager.
- Responsibility for data integrity of membership database.
- Attend winter/annual meetings as support for ASHRAE conferences
- Performs other related duties as assigned.
Required Skills/Abilities:
- Excellent verbal and written communication skills.
- Excellent interpersonal skills with a proven ability to collaborate with a team.
- Excellent analytical and problem-solving skills.
- Extensive knowledge of computer systems (Netforum).
- Excellent organizational skills and attention to detail.
- Proficient with Microsoft Office Suite or related software.
- Proficient with or able to quickly learn systems and software used by the organization.
Education and Experience:
- Bachelor’s degree in a business-related field is preferred or the equivalent combination of education, professional certifications, training, or work experience.
- Five to seven years of Netforum information systems experience is preferred, or a combination of education, training, and experience that provides the desired knowledge, skills, and abilities necessary to perform the position’s essential duties and responsibilities.
In return for your skills, ASHRAE provides a flexible work schedule, competitive salaries, and fantastic company-paid benefits, including paid holidays, sick time, & vacation. We offer employee dental, vision, life, and disability insurance paid at 100% and the majority of employee medical. We have an outstanding 401 (k) plan with a generous match, along with an employee assistance program, & participation in the public service loan forgiveness program. Our non-smoking, net-zero energy office is located in Peachtree Corners overlooking a lake on the new Greenway Path in Technology Park.
ASHRAE invites you to check out our website at www.ashrae.org to learn more about us. Let ASHRAE be the right place to share your skills and enhance your résumé. Please send a cover letter and your résumé, along with your salary requirements, to Attn: Jr. Business Analyst at hr@ashrae.org. No calls, please. ASHRAE is an Equal Opportunity Employer.
Internal ASHRAE candidates need to submit their applications by October 10, 2025, to be considered for this position.